FAQ

►Are all event materials included in the delegate price?
Yes. You will receive full materials on site when you register.

►How do I get to the hotel?
We will email all the relevant information in our confirmation package, two weeks prior to the event. If you have further questions, please contact our office.

►Can you arrange introductions to other delegates?
There is a delegate list available in the documentation package. If you require a personal introduction, please speak to our staff, we will be happy to help.

►When must I pay for the event?
Following completion and return of the registration form, full payment is required within 5 days from receipt of invoice. PLEASE NOTE: payment must be received prior to the event date.

►How can I pay for the event?
You can pay for the event by Credit Card and Bank Transfer.

►Are the meals included?
Yes, all tea breaks and event lunches are included. Check the event agenda for times.

►Is hotel accommodation included?
The cost of the hotel accommodation and travel is not included in the registration fee. To take advantage of our corporate accommodation rate, please state you are attending an Lnoppen event when making your reservation.

►Is there any notice and confirmation prior to the event?
Yes, Lnoppen will notify you with two emails two weeks before the event, with confirmation details attached.

►Will I get the opportunities to join the panel discussion at the event?
Absolutely, please speak to our staff at the event and we will arrange it.

►Substitution and cancellation
If you are unable to attend, a substitute delegate is always welcome at no extra charge. Full cancellation and substitution details are provided on the registration form.

►How do I comment on the event I attend?
There is an evaluation form in the documentation package for your comments. Meanwhile, our customer service executive will contact you one week after the event for follow-up. Your comments are highly appreciated.

►What should I wear?
The dress code at the event is business smart.

►Special Needs
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please let us know when registering.