November 14th-15th, 2019, Bangkok, ThailandIn recent years, the robust growth of wealth and tourism resources has been driving rapid development of hotel and resort market. More and more global luxury hotel brands have entered Southeast Asia. In the face of new economic wave of consumption upgrading, how should hotels provide personalized experience services to capture diverse needs of consumers? With the development of smart technology, how to build futuristic hotels with new technologies and how to enhance guest experience will become new opportunities for hotel development. In the future, the hotel and resort industry will keep upgrading in terms of operating mode, facilities renewal, and technology applications. Southeast Asian hotel and resort industry will be full of possibilities.